Master Key Order | API Access & Security

Step 1 of 15

Key Orders

KEY AUTHORISATION
All key systems will have nominated authorities for the ordering of keys, without
the correct authority, keys requests cannot be processed.

Key System Information to assist with your order

SCROLL DOWN AND SELECT ‘START’ TO PLACE YOUR ORDER

Attribute	Details
SYSTEM NUMBER	Each key head is embossed with a system number. This distinct system registration number is consistent across all keys in your system, typically ranging from 3 to 7 characters, which may include both letters and numbers, such as “C123456”, “K0428”, or “333”.
KEY NO.	Every key head is marked with a key number that specifies the access level of the key. It could be a single number, a letter, or a combination, for instance, “A.1”, “4.13.2”, “MKA”, or “GMK”.
ISSUE NO. (ISS)	Each key is assigned a distinctive issue number.
IMAGES OF KEY SIDES	Providing photos of both sides of the key ensures accurate identification, guaranteeing the key you order matches the key you receive.
KEY PROFILE CODE (e.g. OLC)	While normally not needed for ordering your key, this code can aid in identification if the key’s other marks have faded due to wear.
CONTACT DETAILS OF LOCKSMITH	The name and phone number of the locksmith may be useful to determine if API can replicate the key. Our records might include systems originally associated with other locksmiths.
COLOUR OF KEY HEAD	The color of the key’s head can be helpful for identification purposes, especially if the key’s engravings have become illegible over time.

Please Note: For Ergon Keys orders, engraved “EML01” please go through
Queensland Locksmith Website

I am the:(Required)

Name(Required)

First Last

Business Name

Office Location

Phone(Required)

Email(Required)

Documentation for Proof of Authority

Submission of these documents is only required if this is your initial key order with our company.

Upon review and confirmation of the appropriateness of the documents for our records update, we will advance with the fulfillment of your order.

Management Authority

Accepted file types: jpg, gif, png, pdf, Max. file size: 5 MB.

Rates Notice

Accepted file types: jpg, gif, png, pdf, Max. file size: 5 MB.

Proof of tenancy

Accepted file types: jpg, gif, png, pdf, Max. file size: 5 MB.

Managing agent approval letter

Accepted file types: jpg, gif, png, pdf, Max. file size: 5 MB.

Other

Accepted file types: jpg, gif, png, pdf, Max. file size: 5 MB.

Billing Details

Who is paying for the order?(Required)

Does the Payee have an exisiting credit account with API Access and Security?

Does the Payee have an exisiting credit account with API Access and Security?(Required)

Yes

No (If no, Pre-Payment is required)

API Credit Account Number(Required)

Provide your credit ACC# if known. Refer to a previous invoice/statement. ACC# prefixed S####### or 0####### are cash accounts

Your Order Number / Invoice Reference

Name(Required)

First Last

Business Name(Required)

Office Location

Phone(Required)

Email(Required)

Billing Address

Business Name

Provide the billing address for the order(Required)

Street Address: Unit/Level, Street Number & Name Address Line 2 City State Post Code

Site Address (For Key System)

Site Address: Same as Billing Address

Same as Billing Address?

Provide the address of the existing keying/lock system(Required)

Street Address: Unit/Level, Street Number & Name Address Line 2 City State Post Code

Delivery Details(Required)

Pick-Up (Available in WA & VIC only)

Delivery

Select Branch(Required)

South Melbourne (VIC)

Belmont (WA)

Delivery Address

Delivery Address: Same As(Required)

Delivery Contact Name

First Last

Phone

Provide the delivery address

Street Address Address Line 2 City State Post Code

Item Information

Product 1

I require(Required)

Online pricing and payment is not available for the following options Lock(s)/Hardware, Keys + Locks(s)/Hardware. Payment total and Payment options will be supplied by the API team once the order has been reviewed.

PLEASE UPLOAD PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

If unsure, please attach a clear close-up photo of both sides of each key (lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Lock/Padlock/Hardware Part Number and Description

(Please do not include personal information in the text field).

Please select/add another product option for each of the different key codes required.

System Number(Required)

This stamped into the head of every key.

This is your unique system registration number and appears on all keys within your system.

This can be a 3 – 7 digit combination of letters and numbers E.g. “C123456” or “K0428” or “333” etc.

131539 is our phone no. not a system number.

Key Code or Number(Required)

This is stamped into the head of every key.

The key number identifies the level of key you are requesting.

This can be a number or letter or combination or both, E.g. “A.1” or “4.13.2” or “MKA” or “GMK”

131539 is our phone no. not a system number.

Key 1 Quantity(Required)

Price: $ 73.01

Quantity

Please enter the number of copies of this particular key you require. Please add a new line if you require an different key

Quantity(Required)

Please enter a number from 1 to 10000.

Upload your Key/Lock Photos

Drop files here or

Max. file size: 10 MB, Max. files: 2.

Attach a clear close-up photo of both sides of each key

(lay flat, well lit, show full length head/blade with codes/branding
clearly legible; make sure image is squared up/face on and not angled
as this may obscure the key cuts/useful info used to identify key #)

Upload your Key/Lock Photos(Required)

Drop files here or

Max. file size: 10 MB, Max. files: 2.

Attach a clear close-up photo of both sides of each key

Authority Options(Required)

Upload Signatory approval letter(Required)

Max. file size: 2 GB.

Please upload a Signatory approval letter with the key system #, key # and approved quantity

Signatory Name(Required)

First Last

Signature(Required)

Add another line to the order

Product 2

I require

PLEASE UPLOAD PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

If unsure, please attach a clear close-up photo of both sides of each key (lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Locks/Padlocks/Hardware Part Number and Description (Please do not include personal information in the text field).(Required)

Please select/add another product option for each of the different key codes required.

System Number(Required)

This stamped into the head of every key.

This is your unique system registration number and appears on all keys within your system.

This can be a 3 – 7 digit combination of letters and numbers E.g. “C123456” or “K0428” or “333” etc.

131539 is our phone no. not a system number.

Key Code / Number(Required)

This is stamped into the head of every key.

The key number identifies the level of key you are requesting.

This can be a number or letter or combination or both, E.g. “A.1” or “4.13.2” or “MKA” or “GMK”

131539 is our phone no. not a system number.

Key 2 Quantity(Required)

Price: $ 73.01

Quantity

Please enter the number of copies of this particular key you require. Please add a new line if you require an different key

Quantity(Required)

Upload your Key/Lock Photos

Drop files here or

Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB, Max. files: 2.

PLEASE ATTACH PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

(lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Upload your Key/Lock Photos(Required)

Drop files here or

Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB, Max. files: 2.

PLEASE ATTACH PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

(lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Authority Options(Required)

Upload Signatory approval letter(Required)

Max. file size: 2 GB.

Please upload a Signatory approval letter with the key system #, key # and approved quantity

Signatory Name(Required)

First Last

Signature(Required)

Add another line to the order

Product 3

I require(Required)

PLEASE UPLOAD PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

If unsure, please attach a clear close-up photo of both sides of each key (lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Locks/Padlocks/Hardware Part Number and Description (Please do not include personal information in the text field).(Required)

Please select/add another product option for each of the different key codes required.

System Number(Required)

This stamped into the head of every key.

This is your unique system registration number and appears on all keys within your system.

This can be a 3 – 7 digit combination of letters and numbers E.g. “C123456” or “K0428” or “333” etc.

131539 is our phone no. not a system number.

Key Code / Number(Required)

This is stamped into the head of every key.

The key number identifies the level of key you are requesting.

This can be a number or letter or combination or both, E.g. “A.1” or “4.13.2” or “MKA” or “GMK”

131539 is our phone no. not a system number.

Key 3 Quantity(Required)

Price: $ 73.01

Quantity

Please enter the number of copies of this particular key you require. Please add a new line if you require an different key

Quantity(Required)

Upload your Key/Lock Photos

Drop files here or

Accepted file types: jpg, gif, png, pdf), Max. file size: 10 MB, Max. files: 2.

PLEASE ATTACH PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

(lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Upload your Key/Lock Photos(Required)

Drop files here or

Accepted file types: jpg, gif, png, pdf), Max. file size: 10 MB, Max. files: 2.

PLEASE ATTACH PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

(lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Authority Options(Required)

Upload Signatory approval letter(Required)

Max. file size: 2 GB.

Please upload a Signatory approval letter with the key system #, key # and approved quantity

Signatory Name(Required)

First Last

Signature(Required)

Add another Product

Add another line to the order

Product 4

I require(Required)

PLEASE UPLOAD PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

If unsure, please attach a clear close-up photo of both sides of each key (lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Locks/Padlocks/Hardware Part Number and Description (Please do not include personal information in the text field).(Required)

Please select/add another product option for each of the different key codes required.

System Number(Required)

This stamped into the head of every key.

This is your unique system registration number and appears on all keys within your system.

This can be a 3 – 7 digit combination of letters and numbers E.g. “C123456” or “K0428” or “333” etc.

131539 is our phone no. not a system number.

Key Code(s) or Number(Required)

This is stamped into the head of every key.

The key number identifies the level of key you are requesting.

This can be a number or letter or combination or both, E.g. “A.1” or “4.13.2” or “MKA” or “GMK”

131539 is our phone no. not a system number.

Key 4 Quantity(Required)

Price: $ 73.01

Quantity

Please enter the number of copies of this particular key you require. Please add a new line if you require an different key

Quantity(Required)

Upload your Key/Lock Photos

Drop files here or

Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB, Max. files: 2.

PLEASE ATTACH PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

(lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Upload your Key/Lock Photos(Required)

Drop files here or

Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB, Max. files: 2.

PLEASE ATTACH PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

(lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Authority Options(Required)

Upload Signatory approval letter(Required)

Max. file size: 2 GB.

Please upload a Signatory approval letter with the key system #, key # and approved quantity

Signatory Name(Required)

First Last

Signature(Required)

Add another Product

Add another line to the order

Product 5

I require(Required)

PLEASE UPLOAD PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

If unsure, please attach a clear close-up photo of both sides of each key (lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Locks/Padlocks/Hardware Part Number and Description (Please do not include personal information in the text field).(Required)

Please select/add another product option for each of the different key codes required.

System Number(Required)

This stamped into the head of every key.

This is your unique system registration number and appears on all keys within your system.

This can be a 3 – 7 digit combination of letters and numbers E.g. “C123456” or “K0428” or “333” etc.

131539 is our phone no. not a system number.

Key Code / Number(Required)

This is stamped into the head of every key.

The key number identifies the level of key you are requesting.

This can be a number or letter or combination or both, E.g. “A.1” or “4.13.2” or “MKA” or “GMK”

131539 is our phone no. not a system number.

Key 5 Quantity(Required)

Price: $ 73.01

Quantity

Please enter the number of copies of this particular key you require. Please add a new line if you require an different key

Quantity(Required)

Upload your Key/Lock Photos

Drop files here or

Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB, Max. files: 2.

PLEASE ATTACH PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

(lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Upload your Key/Lock Photos(Required)

Drop files here or

Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB, Max. files: 2.

PLEASE ATTACH PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

(lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Authority Options(Required)

Upload Signatory approval letter(Required)

Max. file size: 2 GB.

Please upload a Signatory approval letter with the key system #, key # and approved quantity

Signatory Name(Required)

First Last

Signature(Required)

Add another Product

Add another line to the order

Product 6

I require(Required)

PLEASE UPLOAD PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

If unsure, please attach a clear close-up photo of both sides of each key (lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Locks/Padlocks/Hardware Part Number and Description (Please do not include personal information in the text field).(Required)

Please select/add another product option for each of the different key codes required.

System Number(Required)

This stamped into the head of every key.

This is your unique system registration number and appears on all keys within your system.

This can be a 3 – 7 digit combination of letters and numbers E.g. “C123456” or “K0428” or “333” etc.

131539 is our phone no. not a system number.

Key Code / Number(Required)

This is stamped into the head of every key.

The key number identifies the level of key you are requesting.

This can be a number or letter or combination or both, E.g. “A.1” or “4.13.2” or “MKA” or “GMK”

131539 is our phone no. not a system number.

Key Item 6 Quantity(Required)

Price: $ 73.01

Quantity

Please enter the number of copies of this particular key you require. Please add a new line if you require an different key

Quantity(Required)

Upload your Key/Lock Photos

Drop files here or

Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB, Max. files: 2.

PLEASE ATTACH PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

(lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Upload your Key/Lock Photos(Required)

Drop files here or

Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB, Max. files: 2.

PLEASE ATTACH PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

(lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Authority Options(Required)

Upload Signatory approval letter(Required)

Max. file size: 2 GB.

Please upload a Signatory approval letter with the key system #, key # and approved quantity

Signatory Name(Required)

First Last

Signature(Required)

Add another Product

Add another line to the order

Product 7

I require(Required)

PLEASE UPLOAD PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

If unsure, please attach a clear close-up photo of both sides of each key (lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Locks/Padlocks/Hardware Part Number and Description (Please do not include personal information in the text field).(Required)

Please select/add another product option for each of the different key codes required.

System Number(Required)

This stamped into the head of every key.

This is your unique system registration number and appears on all keys within your system.

This can be a 3 – 7 digit combination of letters and numbers E.g. “C123456” or “K0428” or “333” etc.

131539 is our phone no. not a system number.

Key Code / Number(Required)

This is stamped into the head of every key.

The key number identifies the level of key you are requesting.

This can be a number or letter or combination or both, E.g. “A.1” or “4.13.2” or “MKA” or “GMK”

131539 is our phone no. not a system number.

Key 7 Quantity(Required)

Price: $ 73.01

Quantity

Please enter the number of copies of this particular key you require. Please add a new line if you require an different key

Quantity(Required)

Upload your Key/Lock Photos

Drop files here or

Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB, Max. files: 2.

PLEASE ATTACH PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

(lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Upload your Key/Lock Photos(Required)

Drop files here or

Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB, Max. files: 2.

PLEASE ATTACH PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

(lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Authority Options(Required)

Upload Signatory approval letter(Required)

Max. file size: 2 GB.

Please upload a Signatory approval letter with the key system #, key # and approved quantity

Signatory Name(Required)

First Last

Signature(Required)

Add another Product

Add another line to the order

Product 8

I require(Required)

PLEASE UPLOAD PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

If unsure, please attach a clear close-up photo of both sides of each key (lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Locks/Padlocks/Hardware Part Number and Description (Please do not include personal information in the text field).(Required)

Please select/add another product option for each of the different key codes required.

System Number(Required)

This stamped into the head of every key.

This is your unique system registration number and appears on all keys within your system.

This can be a 3 – 7 digit combination of letters and numbers E.g. “C123456” or “K0428” or “333” etc.

131539 is our phone no. not a system number.

Key Code / Number(Required)

This is stamped into the head of every key.

The key number identifies the level of key you are requesting.

This can be a number or letter or combination or both, E.g. “A.1” or “4.13.2” or “MKA” or “GMK”

131539 is our phone no. not a system number.

Key 8 Quantity(Required)

Price: $ 73.01

Quantity

Please enter the number of copies of this particular key you require. Please add a new line if you require an different key

Quantity(Required)

Upload your Key/Lock Photos

Drop files here or

Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB, Max. files: 2.

PLEASE UPLOAD PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE
If unsure, please attach a clear close-up photo of both sides of each key (lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Upload your Key/Lock Photos(Required)

Drop files here or

Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB, Max. files: 2.

Authority Options(Required)

Upload Signatory approval letter(Required)

Max. file size: 2 GB.

Please upload a Signatory approval letter with the key system #, key # and approved quantity

Signatory Name(Required)

First Last

Signature(Required)

Add another Product

Add another line to the order

Product 9

I require(Required)

PLEASE UPLOAD PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

If unsure, please attach a clear close-up photo of both sides of each key (lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Locks/Padlocks/Hardware Part Number and Description (Please do not include personal information in the text field).(Required)

Please select/add another product option for each of the different key codes required.

System Number(Required)

This stamped into the head of every key.

This is your unique system registration number and appears on all keys within your system.

This can be a 3 – 7 digit combination of letters and numbers E.g. “C123456” or “K0428” or “333” etc.

131539 is our phone no. not a system number.

Key Code / Number(Required)

This is stamped into the head of every key.

The key number identifies the level of key you are requesting.

This can be a number or letter or combination or both, E.g. “A.1” or “4.13.2” or “MKA” or “GMK”

131539 is our phone no. not a system number.

Key 9 Quantity(Required)

Price: $ 73.01

Quantity

Please enter the number of copies of this particular key you require. Please add a new line if you require an different key

Quantity(Required)

Upload your Key/Lock Photos

Drop files here or

Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB, Max. files: 2.

Upload your Key/Lock Photos(Required)

Drop files here or

Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB, Max. files: 2.

Authority Options(Required)

Upload Signatory approval letter(Required)

Max. file size: 2 GB.

Please upload a Signatory approval letter with the key system #, key # and approved quantity

Signatory Name(Required)

First Last

Signature(Required)

Add another Product

Add another line to the order

Product 10

I require(Required)

PLEASE UPLOAD PHOTOS OF BOTH SIDES OF THE KEYS YOU REQUIRE

If unsure, please attach a clear close-up photo of both sides of each key (lay flat, well lit, show full length head/blade with codes/branding clearly legible)

Locks/Padlocks/Hardware Part Number and Description (Please do not include personal information in the text field).(Required)

System Number(Required)

This stamped into the head of every key.

This is your unique system registration number and appears on all keys within your system.

This can be a 3 – 7 digit combination of letters and numbers E.g. “C123456” or “K0428” or “333” etc.

131539 is our phone no. not a system number.

Key Code / Number(Required)

This is stamped into the head of every key.

The key number identifies the level of key you are requesting.

This can be a number or letter or combination or both, E.g. “A.1” or “4.13.2” or “MKA” or “GMK”

131539 is our phone no. not a system number.

Key 10 Quantity(Required)

Price: $ 73.01

Quantity

Please enter the number of copies of this particular key you require. Please add a new line if you require an different key

Quantity(Required)

Upload your Key/Lock Photos

Drop files here or

Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB, Max. files: 2.

Upload your Key/Lock Photos(Required)

Drop files here or

Accepted file types: jpg, gif, png, pdf, Max. file size: 10 MB, Max. files: 2.

Authority Options(Required)

Upload Signatory approval letter(Required)

Max. file size: 2 GB.

Please upload a Signatory approval letter with the key system #, key # and approved quantity

Signatory Name(Required)

First Last

Signature(Required)

Summary

Delivery

Price:

Total

All prices include GST

By clicking Submit, you acknowledge that you have read our Privacy Statement and agree to the Terms of Use.

Key Orders

Key System Information to assist with your order

SCROLL DOWN AND SELECT ‘START’ TO PLACE YOUR ORDER

Documentation for Proof of Authority

Submission of these documents is only required if this is your initial key order with our company.

Billing Details

Does the Payee have an exisiting credit account with API Access and Security?

Billing Address

Site Address (For Key System)

Same as Billing Address?

Pick-Up (Available in WA & VIC only)

Delivery

South Melbourne (VIC)

Belmont (WA)

Delivery Address

Item Information

Product 1

Add another line to the order

Product 2

Add another line to the order

Product 3

Add another line to the order

Product 4

Add another line to the order

Product 5

Add another line to the order

Product 6

Add another line to the order

Product 7

Add another line to the order

Product 8

Add another line to the order

Product 9

Add another line to the order

Product 10

Summary

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